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Responsible disclosure policy

How to report a security vulnerability in NextPayment safely and responsibly.

Updated April 15, 20263 min readCurrent version
Template notice. This document is published as a starting template. Final terms are subject to review by qualified counsel and to the specific licences and jurisdictions in which NextPayment operates.

1. Scope

This policy applies to vulnerabilities in any NextPayment-owned website, mobile application, API, or infrastructure. It does not cover third-party services we use, which should be reported to the relevant owner.

2. How to report

Send reports to security@nextpayment.com, encrypted with our published PGP key. Include a clear description of the issue, reproduction steps, and any proof-of-concept code. Do not share the finding publicly until we have confirmed a fix.

3. Safe harbour

We will not pursue legal action against researchers acting in good faith under this policy, provided you do not access or modify other users' data, do not degrade the service, and do not disclose the issue publicly before we have resolved it.

4. Rewards

We operate a bug bounty programme for qualifying vulnerabilities. Scope, rewards, and eligibility criteria are published in our trust centre.