1. Your plan fee
Your monthly or annual plan fee is shown when you subscribe and on your pricing page. We will tell you at least 30 days in advance before changing the fee for your plan.
2. Payments and transfers
Standard domestic transfers and card payments in your home currency are included in every plan. Instant transfers outside your free allowance, international wires, and currency conversion outside of market hours are charged per transaction at the rates listed below.
- SEPA instant transfer above free allowance: €0.20 per transfer.
- International wire (SWIFT): €5 flat, plus correspondent fees where applicable.
- Weekend currency conversion markup: 0.5% on top of the mid-market rate.
3. Card fees
Your first physical card is included with most plans. Additional cards, replacement cards, and express delivery are charged as listed in the app when you order.
4. ATM withdrawals
Each plan includes a monthly free ATM allowance. Withdrawals beyond that allowance are charged at 2% of the withdrawn amount, with a minimum of €1.
5. Fees for disputes and chargebacks
We do not charge you for raising a dispute. Where a dispute is found to be fraudulent or manifestly unfounded we may recover reasonable costs as permitted by law.